COMPANY

Elmetry is an Elmsworth company.

We read how Sender IDs and landing URLs are judged, and carry A2P traffic on interconnects our group holds, with an audit trail procurement and security can read.

One group, three businesses

Elmetry is the telemetry business of Elmsworth Communications Group, operated by ECTELECO CARRIER MOBILE LIMITED, a member of the group. Contracts, rate sheets and the DPA are written with ECTELECO CARRIER MOBILE LIMITED, and messaging runs on the interconnect estate the group holds.

Elmsworth Communications Group plcParent company
  • ELM-TThis siteTelemetryClassification marks on Sender IDs and landing URLs, read live from the feed those campaigns are judged against. Sold to A2P senders who already hold their own IDs.
  • ELM-AApplication messagingSMPP 3.4 and REST binds we hold. OTP on a priority queue; campaigns on a separate throttle.
  • ELM-SSignallingHLR/HSS lookups and numbering on the same estate. Same audit trail as the mark feed.

What the contract commits us to

Measured every calendar month across API intake, routing and webhook delivery

Availability SLA

Measured on API intake, routing dispatch and receipt forwarding.

24/7 routing desk

Status page notice within 10 minutes, root cause analysis within 48 hours.

Credits on the next invoice

Applied automatically once the incident is verified. Claim within 30 days.

Legal and compliance

Company details and the terms behind every contract

Company details
Trading name
Elmetry
Legal entity
ECTELECO CARRIER MOBILE LIMITED
Group
A member of Elmsworth Communications Group plc (An Elmsworth company)
Jurisdiction
England & Wales
Company registration
Registered in England & Wales No. 17475876
Registered office
Tenace, 106-2 Regus Atterbury Lakes, Fairbourne Drive, Atterbury, Milton Keynes, Buckinghamshire MK10 9RG, United Kingdom
Hosting
United Kingdom
Service status
status.elmetry.com
Legal documents
Terms of Service
Version 2026-11
Acceptable Use Policy
Version 2026-10
Privacy Notice
Version 2026-11
Sub-processors
Version 2026-10
Complaints Procedure
Version 2026-10
Service credits
99.90% – 99.95%
10% credit
99.00% – 99.90%
25% credit
Below 99.00%
50% credit
Claim window
30 days
Data Processing Agreement (UK GDPR Article 28)
For numbers, Sender IDs, URLs and content you submit, the customer is the controller and ECTELECO CARRIER MOBILE LIMITED acts as processor. Our Data Processing Agreement is part of every contract and sets out the Article 28 terms: instructions, security measures, sub-processors, international transfers, 48-hour breach notice and deletion at the end of the contract. The providers we use are listed on our sub-processor list.
Acceptable use policy
Phishing, smishing, unconsented marketing, Sender ID impersonation, grey-route bypass and using checks to evade spam filters are prohibited. Marketing traffic must honour STOP opt-outs promptly and respect each destination's sending hours. The full Acceptable Use Policy forms part of our Terms of Service.
Privacy notice
We do not sell contact data. Our privacy notice sets out what we collect, our lawful bases, who we share it with, how transfers outside the UK are protected, retention periods and your rights; cookies and browser storage are covered in the same notice.
Modern slavery statement
Our statement under the Modern Slavery Act 2015 is made at group level: Elmsworth Communications Group plc, our parent company, publishes the group statement, which covers its subsidiaries including ECTELECO CARRIER MOBILE LIMITED. We send a copy on request during supplier due diligence.

Questions from procurement? Ask us.

Console
API
curl -X POST "$BASE_URL/spam/checks" \
  -H "Authorization: Bearer $API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"items": [{"kind": "sender",
                 "value": "+15555550123"}]}'
Submit a check
Docs
Request a route test
Company, Group & Legal — Elmetry